VPN Reviews

CitizenVPN Review – Decent VPN Service But Pricey

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Thursday, July 25th, 2013


CitizenVPN is brought to you by Skytte Media ApS, which is registered in Denmark. Launched in 2010, the company aims to break down all kinds of internet borders and offer top grade protection against surveillance and censorship. In this thorough review, we will evaluate all the features of the service and decide if it is worth subscribing.

Server Locations and Site Access

CitizenVPN has VPN servers in 3 different countries – United States, United Kingdom and Denmark. While many important VPN markets are missing from the list, the service is ideal for those people who wish to unlock premium streaming content from these three countries as well as get rid of all kinds of online censorship. Once you subscribe to the service, you would be able to unlock premium services like ABC, BBC iPlayer, DR1, Netflix, Amazon Prime, Hulu, iTV Player, Pandora, Voddler, Demand 5, Zattoo, 4OD, CBS, NBC, CWTV, Fox, HBO, MTV, 4OD, Lovefilm, Viaplay, Eurosport and Canal+ and even access blocked services like Gmail, Facebook, Twitter, Skype, YouTube, Vonage and Google Voice from your school, company or from a country like China, Qatar, Brazil, Saudi Arabia and UAE. Also, since the company permits unlimited server switching through its network, you can unlock local content from US, UK and Denmark with just one subscription.

VPN Speed and Bandwidth

CitizenVPN offers unlimited as well as fixed bandwidth (pay as you go) plans to its customers. The company is able to deliver very fast connection speeds with little to no speed loss since its servers are connected to 100 Mb/sec nodes in Tier-1 data centers. The high speed and bandwidth on offer makes the service suitable for downloading big files, VOIP, online gaming and streaming HD content. In addition, the support staff continuously monitors the VPN network so that the servers don’t get overloaded and you are able to get best speeds.

Privacy Settings

CitizenVPN offers 128-256 bit encryption through PPTP and OpenVPN protocols. The service will protect your every online activity (such as FTP, VOIP, browsing, mailing and messaging) and even comes with a hotspot protection that secures your wireless sessions and keeps your personal data and financial transactions safe at airports, public parks, malls, hotels and book shops.

The company does not keep a tab of its customers’ online activities (including their IP address) and does not hand over user data to anyone. The company delivers its service through its sister company which is based in Bahamas so it does not have to follow strict EU data retention laws.

Supported Operating Systems

CitizenVPN is compatible with Windows (8, 7, Vista, XP), Mac OS X, Linux (Ubuntu) based computers; iPads, iPhones and Android base Smartphones and tablets. The company offers a custom client for Windows but other systems require manual configuration. However, the setup is extremely easy since the company provides excellent step by step instructions for all types of operating systems and devices. The company also offers an extra layer of firewall that safeguards your internet activities from viruses, trojans and malwares.

Customer Support

The company offers customer support through phone, live chat and email. The phone support is available only during European time so it makes sense to use email to get faster response to support queries. The company has also published excellent troubleshooting information on its official portal so you should be able to fix common VPN errors on your own.

Pricing Options

CitizenVPN’s unlimited plans are available from $11 per month ($58 for 6 months and $99 for a year). The Pay As You Go plans come with restricted bandwidth and are available from $11 for 10 GB ($58 for 60 GB and $74 for 120 GB). For pay as you plans, the unused bandwidth can be used for up to one year from the subscription date. The company does not offer a free trial but it does offer an unprecedented 6 month money back guarantee.

Final Verdict

Overall, CitizenVPN delivers a good but pricey and limited VPN service. There are numerous advantages of the service including a no-logging policy, fast speeds and unmatched level of security while the downsides include limited choice of server locations and somewhat expensive VPN plans. So if you are looking for a solid VPN service that really delivers, check the VPN offers from CitizenVPN today. For more information, please visit: www.CitizenVPN.com.


July 25, 2013
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